Office Policies

Office policies

Welcome to Smileland Pediatric Dentistry and Braces! We look forward to helping your child with oral care for a beautiful, healthy smile. We prepare for each appointment to ensure that we are ready just for you. Every patient is important to us, so please familiarize yourself with our appointment policies so we can best accommodate you:

  • Please arrive at least 5 minutes before your scheduled procedure. If you are a new patient, arrive 15 minutes early so that we can complete your paperwork.
  • If you are late to your appointment, you may be asked to reschedule at the dentist’s convenience.
  • If you need to cancel your appointment, please give us 24 hours notice. If you are unable to do so, please call us at (508) 986-9722 as soon as possible, so that we can care for another patient.

We understand that missed appointments sometimes happen. However, if you fail to make us aware that you will not be here, we may be unable to care for another patient. If you are a “no-show” to two appointments, you will be placed on a walk-in only basis.

If you have any questions about our appointment or cancellations policies, please call our office at (508) 986-9722 and ask to speak with a patient coordinator.